Developing the cab industry despite the crisis

september 2020

September 30, 2020
fleetizen
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EDITO

Hello,

We were waiting for September to see some upturn… but it hasn’t shown up. Despite the slight recovery of tourism during summer, it quickly decreased. Companies are still expecting more visibility and they have re-organised their services to reduce sanitary risks of their employees.
By all accounts, given the advances in research to find vaccines and treatments, we will have to wait at least until the end of 2021 to return to an activity comparable to that of 2019.

The coming months are useful to transform your company: increase productivity by realising substantial savings, drive the quality of service upwards and interconnect your platform with strategic partners.
While all major actors are focused on Maas (“Mobility as a service”), the technical ability of a taxi platform to create bridges with other mobility players or public/private partners, will be key to its ability to bounce back.

Future starts now.

Team Fleetizen

PS : Maas is tackled again in the “Best practices” section

Contact

NEWS

FLEETIZEN IS CARRYING OUT A MARKET STUDY IN FRANCE TO BOOST TAXI SERVICES

We’re working for a well-established player of the taxi industry that wishes to give itself a new impulse.

Would you like a demo ? Contact us via our website in the section “Contact” or by mail.

THE FLEETIZEN FEATURE OF THE MONTH

MCUSTOMIZED “EVENT MANAGEMENT”

Decide what types of events will be handled by the call centre vs. treated automatically

Customer/driver satisfaction and the profitability of your operations are based on a balance between Quality and Productivity. By deciding which ride events you want to process manually and which ones the platform will be able to process automatically, you will find a local optimum for your specific business conditions.

BEST PRACTICE

MAAS TREND

“Mobility as a service” : the idea that mobility needs to be more integrated because the end customer wants to move from point A to point B, even if this requires to resort to different means of transportation.

Both public (State, regions, local authorities) and private sectors are carrying out Maas projects, and major mobility players are partnering with them.

By relying on modern digital solutions, taxis will have all the tools they need to become a central player in Maas and make advantage of their strengths: professionalism, excellent territorial coverage, stable pricing, access to bus lanes.

So what are we waiting for?

Fleetizen is at your disposal to address these topics and help you to evaluate local opportunities (opportunity analysis, risk analysis, technical requirements, etc.).

MOBILITY PRESS REVIEW

-New York taxi drivers demonstrate calling for debt forgiveness in this pandemic period-Brussels has a new taxi app for reduced-mobility people : we have thoughts about how to develop these services for the good of the customers and drivers-Uber Eats going from independent delivery people in Geneva to employees, due to legal pressure. Could it be a test for other city and its ride-hailing business of the different lawsuits succeed ? Beside that, Uber starts offering motorcycle rides.-Uber aims at purchasing Free Now to strengthen its operations in Europe. It’s high time for local companies to create national and continental networks and enter this global competition.-Airlines and airports expect the crisis to last for a few years
–Good news : bus, bike and taxi lanes have developed and the trend is not ending.

Author: fleetizen

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